How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel T. Your Own Question
Daniel T.
Daniel T., Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 15635
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your UK Appliance Question Here...
Daniel T. is online now
A new question is answered every 9 seconds

My Zanussi tumble dryer has just stopped working having

Customer Question

my Zanussi tumble dryer has just stopped working having finished a drying cycle . It now just flashes red 3 times when I try to start it again . Model ZDEB47209W
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 year ago.

Hi

Turn the dryer to any cycle and then press and hold the start button and the button to the left of it.

Keep them both held in and after a few seconds the leds will go out and the start light will flash.

Count the number of red flashes.

Then the number of green flashes and let me know.

Regards

Customer: replied 1 year ago.
HI Dan ,6 red 2 green then a pause then goes back to flashing green
Expert:  Daniel T. replied 1 year ago.

Hi

Thanks for that. This error code is a heating error code.

What you need to do is remove the back panel and there you will see the heater unit. Take this out and turn it over and there you will see 2 thermostats.

You need a multi meter to test the thermostats and see if any of them are faulty. They should both give a contonuity reading.

If any of them dont then its faulty and you need to replace the complete heater as they come as part of the heater on these im afraid.

If the thermostats are fine then check the heater coils and see if any are burnt out.

So check the above and see what you find. As to be honest most of the time for this is a faulty thermostat on the heater that causes this.

If you need anymore info just get back to me.

Regards