UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If the door will not get to the latching point and there are no obstructions, the hinges may have been damaged during installation. If you open the door all the way, does it slope down or lay flat? If it closes but will not latch, the latch may be locked or broken. Does it close and just not latch?
Are you able to pull it out to get a look at the hinges to see if they are hitting on something on the cabinet?