How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

Dishwasher has lost its programme and can't seem to get back

Customer Question

Dishwasher has lost its programme and can't seem to get back on track do not have manyal
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Rob replied 1 year ago.

Im so sorry that no oneelse has responded to you.

Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?

Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.

Can you tell me the make and model and what is it actually doing?

Thanks

Rob

Customer: replied 1 year ago.
The make is diplomat and I have some how knocked it of its programme and it just keeps washing if I switch to another programme it drains then but just fills up again does not stop tried pulling plug out but still stays the same
Expert:  Rob replied 1 year ago.

OK, thanks

Do you have the model number

When it continually washes, is the water inside hot or cold?

Rob

Customer: replied 1 year ago.
The water is cold not at home just now so can't give model no.
Expert:  Rob replied 1 year ago.

OK

So if the water is always cold, this sounds like a heater problem

If you have a multimeter you should check the heater.

If its open circuit you will need o replace it

In the meantime,

Can I ask you to take a moment and rate myresponses so far? Please use the smiley faces / stars, which youshould now see. Please remember you are rating me personally, not thewebsite or the problems you have had with this machine.
This willnot close your question and you can still come back to me if you needmore help
Thanks
Rob