UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Im so sorry that no oneelse has responded to you.
Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?
Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.
If this is a wire type spring, it must be broken s there is no way it can come off unless its taken aprt, or broken
Open the door and tell me the full model or ENR from the data plate in the door recess
The model number will look like that, but thats not quite right, can you recheck it please
Thanks for letting me know
Can I ask you to take a moment and rate myresponses so far? Please use the smiley faces / stars, which youshould now see. Please remember you are rating me personally, not thewebsite or the problems you have had with this machine.This willnot close your question and you can still come back to me if you needmore helpThanksRob