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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Issue with Zanussi ZWF12070w1. Lights all on. Put on quick

Customer Question

Hello. Issue with Zanussi ZWF12070w1. Lights all on green. Put on quick wash. No water coming in to drum or powder tray. Cleaned out pump. Nothing there. Can't see any blockage. Machine bought 2002. Elderly mum and I can't' pull out machine. Any advice or suggestions?
Thanks
Ann
Submitted: 1 year ago.
Category: UK Appliance
Customer: replied 1 year ago.
I have managed to solve the problem from an answer previously given to another customer about resetting the control panel. Thank you.
Expert:  Rob replied 1 year ago.

Im so sorry that no oneelse has responded to you.

Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?

Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.

If you need any further help, please let me knw

All the best

Rob

Customer: replied 1 year ago.
Hello. Thanks for replying Rob. I managed to sort out the problem using one of the answers to a problem asked previously by someone else. It just involved resetting the control panel. I don't know if I will still be charged?!
Thanks again
Ann
Expert:  Rob replied 1 year ago.

Hi Ann

Thanks for letting me know

I dont have access to any deposits, sorry. I just answer questions

All the best

Rob