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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19041
Experience:  Highly accurate diagnostician with over 30 years experience!
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We have premier novo Miele washing machine. Starts program,

Customer Question

We have premier novo Miele washing machine. Starts program, water enters, program stops, rinse light flashes, water drains, rinse light flashes. Tried Miele reset with "finish" power off choose prog, same happens, tries setting just to spin, same, does this indicate motor fault or electronics. Machine is 2002 !, had no problems since then!,, time for repair or simply not economic?
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! The issue you are having is with the motor circuit, likely worn brushes. Are you able to inspect the brushes for wear?
Customer: replied 1 year ago.
I'm not sure?!
There was a massive clattering noise from machine before it stopped working.
Expert:  Kelly replied 1 year ago.

If you turn the tub manually now, is the noise still present? It sounds like the entire motor may need replacing.