UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Im so sorry that no one else has responded to you.
Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.
Can you tell me the model number please?
This sounds like the coupling between the motor and the accessories has failed.
I am afraid that no one in New Zealand is listing this part
The product is under warranty for 12 months, so depending on the date you purchased this, it may still be under warranty.
In either event you should contact Electrolux on 0508 730 730 , they are in Aukland
Sorry there wasnt an "easy" fix on this one
Please dont shoot the messenger
Can I ask you to take a moment and rate myresponses so far? Please use the smiley faces / stars, which youshould now see. Please remember you are rating me personally, not thewebsite or the problems you have had with this machine.This willnot close your question and you can still come back to me if you needmore helpThanksRob