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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My smeg dishwasher is stuck on a drain process and I cannot

Customer Question

My smeg dishwasher is stuck on a drain process and I cannot reset
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Rob replied 1 year ago.

Is this constantly running the drain pump? What happens f you open the door?

Can you pull this out from under the worktop?

Thanks

Rob

Customer: replied 1 year ago.
it sounds like it is trying to drain all the time but there is no water.
I cannot pull it out easily
Expert:  Rob replied 1 year ago.

Hi

OK

Im fafraid that to reset this, you will need to get it out.

the machine has waterin the base, where the pumps are.

This sets the floodguard and the discharge pump will run continuously in an effort toprotect the electrics in the base.
Turn off the electric.
Pullmachine forward.
Put towels down behind the machine.
Tiltmachine back at 45 degrees.
Water will come out the back.
Themachine should now be reset.
If this re occurs you have a leak andwill need to find it and rectify it .

In the meantime,

Can I ask you to take a moment and rate myresponses so far? Please use the smiley faces / stars, which youshould now see. Please remember you are rating me personally, not thewebsite or the problems you have had with this machine.
This willnot close your question and you can still come back to me if you needmore help
Thanks
Rob