How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19103
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Have just brought a used Neff dishwasher E-NR S58T69XOGB/01.

Customer Question

Hi have just brought a used Neff dishwasher E-NR S58T69XOGB/01. FD9212, replaced our old Neff, problem is it's showing E14, I see you say it could be the dryer heater sensor, on a different machine,where would this be found? that's if it's the same problem regards jack
Submitted: 1 year ago.
Category: UK Appliance
Customer: replied 1 year ago.
I thought I would get an answer quicker than this,will be ringing Neff help line in the next 30mins, dissappointed
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! The E14 error means that the control module is not seeing any water entering the machine. Since it is new, have you made sure the water is turned on to the machine?
Customer: replied 1 year ago.
the water is on to the machine now but it was not when I checked the water flow! It's on now but I can't get rid of E14
Expert:  Kelly replied 1 year ago.

Unplug the machine for a few hours, that should clear the control memory.