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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Have a bosch fridge / freezer and the freezer door does not

Customer Question

have a bosch fridge / freezer and the freezer door does not stay closed i.e. dont get that suction type feeling
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 year ago.
Hi, I'm Daniel and I'll be helping you today I've been repairing white goods for 20+ yrs. and currently work for a well-know manufacturer.
Can you post the model number please. Its usually on a sticker on the inside of the fridge section behind the salad box and start E-nr
Regards
Customer: replied 1 year ago.
Just realised its a Miele (we have 2 freezers)
Customer: replied 1 year ago.
F 311 i-6
Expert:  Daniel T. replied 1 year ago.
Hi
Ok thanks for that.
If you look at the side of the door you will see the screws holding the door to the wooden door. Remove the screws from there and release the wooden door and then close the fridge door and see if this makes a difference.
Regards
Customer: replied 1 year ago.
I have to leave this chat - how do I resume it tomorrow!
Customer: replied 1 year ago.
Sorry meant ? not !
Expert:  Daniel T. replied 1 year ago.
If you want to carry this on tomorrow then just get back to me as thats fine. You will have an email with a link back here.
Regards
Customer: replied 1 year ago.
apologies - I have 2 freezers. the one with the problem is a Miele F311 i-6
Expert:  Daniel T. replied 1 year ago.
Hi
Did you remove the outer wooden door to see if it closes better?
Regards