How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19723
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My Candy washer-dryer stops 15 mins into each drying cycle

Customer Question

Hi My Candy washer-dryer stops 15 mins into each drying cycle - I usually dry for an hour. Can you help?
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! The early stopping is likely related to the funny sound you hear. If the motor overheats, it will shut off and need to cool for about 30 minutes before it will start again. Does it require time to cool before it will restart? Can you please describe the noise? May I please have your model number so I am able to provide you with accurate, model specific information?