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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21146
Experience:  Highly accurate diagnostician with over 30 years experience!
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There yes thanks back to me I have a bosch exxcel frost free, I have fi

Customer Question

hi there
yes thanks for getting back to me
I have a bosch exxcel frost free, I have fitted a new fan but it does not work. The temp lights at the front are working but the super freeze light is red, is that normal?
The fridge itself is working and the freezer gets cold but obviously does not freeze properly.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! If the fan has been replaced and the new one is not working, the electronic control is likely faulty. That would also explain the erratic super freeze light, too. May I please have your model number so I am able to provide you with accurate, model specific information?