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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19739
Experience:  Highly accurate diagnostician with over 30 years experience!
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HiI'm trying to start the machine on a 40 non fast colour

Customer Question

Hi
I'm trying to start the machine on a 40 non fast colour wash.
Just turned the dial and pressed start. Machine making noise like it's trying to do soemthing but nothing happening; no water coming in.
After this, the noise stops and the stain blaster flashes twice intermittently.
Am I looking at a a time out filling so I should try a hot wash with nothing in the machine? Or something else? MT, Charlotte
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! If the noise you are hearing is from the water valve area, the issue is probably a valve issue. If, however, the noise is from the bottom of the machine, it may be that the pump is having issues draining the water. Can you tell where the noise is coming from? May I please have your model number so I am able to provide you with accurate, model specific information?