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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Have a zanussi zwf1431s washing machine.keeps coming up

Customer Question

Hi have a zanussi zwf1431s washing machine.keeps coming up e60 on the display.can you help please.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Rob replied 1 year ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Im so sorry that no one else has responded to you.
Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.
E60 is listed as a heating fault
Can you tell me what happens if you select the spin cycle?
Thanks
Rob
Customer: replied 1 year ago.
Hiya Rob thanks for getting back.won't let me select spin.when you press the button.the display goes blank and flashes up the error e60.
Expert:  Rob replied 1 year ago.
Strange
Lets see the stored code
Turn the washer on and let it all light up.
Then press and hold the start button and the reset button together.
Keep them held in and after a few seconds an error code will be displayed E??
If its E60 again, do you have, and know how to use, a multimeter?
Thanks
Rob
Customer: replied 1 year ago.
Have tried this still coming up e60.yes have a multimeter and know how to use it.thanks Rob.
Expert:  Rob replied 1 year ago.
Hi
Great
The first thing to check, seeing as its listed as a heating issue, is the element
Turn off the power
Remove the back panel
The heater is located down low on the back panel
Remove the wiring from one side of the heater and see if its open circuit
Rob