How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19147
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Daniel problem with whirlpool fridge freezer

Customer Question

Hi Daniel problem with whirlpool fridge freezer arc5570/cb391w. firstly how much is this going to cost me? Why have I paid £11.00and not £3 Deposit when I have not received an answer .I have cleaned out drain but will not know if this will work until you tell me

Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! If you are having a sheet of ice build on the freezer floor, the clearing of the drain should work to resolve that. If you are having cooling issues, the problem is most often times an air flow issue. Can you hear a fan running in the freezer section? Can you see any frost on the back wall inside the freezer?