How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21179
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

We have a candy aa class CDI 1012 integrated dishwasher. The

Customer Question

We have a candy aa class CDI 1012 integrated dishwasher. The lights for the program come on but when you close the door they go off and the cycle doesn't start, any ideas?
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! I suspect there is a short that is turning the controller off when the door switch closes. Can you remove the screws from the inner door and separate the panels and get a look at the wiring and connections in the door? Also, look closely at the wiring where it bends around the tub at the bottom of the door. Let me know what you find.
Customer: replied 1 year ago.
I have opened the door and cannot see anything obviously wrong or kinked (I'll be honest I not entirely sure what I am meant to be looking for though)
I have taken pictures if that helps?
Expert:  Kelly replied 1 year ago.
If you can upload pictures, that may be helpful.
Customer: replied 1 year ago.
Can you let me know how I can do this?
Expert:  Kelly replied 1 year ago.
The link below explains how to upload pictures.

CLICK HERE