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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19055
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have whirlpool oven fvxm6 AKP 239/IX/02 it show ---

Customer Question

"Hi.I have whirlpool oven fvxm6 AKP 239/IX/02 it show --- on screen .Can you tell me if the oven is locked?" i want to know how to solve it
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! The --- on the screen means the control is in a default mode and does not know what it is supposed to do. Turn the main power off and verify the ground connection is good and secure, allow 4 hours with no power. Any change in behavior when power is restored?
Customer: replied 1 year ago.

Hi,I was out ,the ground connection was not very good.I turned off the oven 4 hours and i repaired the connection and still the same,it show on the display ---C,you can see on the video below :

Expert:  Kelly replied 1 year ago.
I cannot see the video, sorry. There is no link or anything.
Customer: replied 1 year ago.

how can i sent this video?

Expert:  Kelly replied 1 year ago.
You can upload to www.mediafire.com and then send me the download link.
Customer: replied 1 year ago.

http://www.mediafire.com/watch/49y48hqo7cztv3g/IMG_1317.MOV

Expert:  Kelly replied 1 year ago.
I cannot view the video, there is nothing there. However, I believe the main control is faulty. Do you have a meter to test the resistance of the oven sensor, it may not be providing a signal to the control. It is unlikely because there is an error code for that, but it may be prudent to test it before replacing the control.
Customer: replied 1 year ago.

Hi.download the video and play it