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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My fridge/freezer has a problem,freezer works ok but fridge

Customer Question

my fridge/freezer has a problem,freezer works ok but fridge is not cold. It is a lemair model RQ280 ff can you tell me why?
regards Wayne
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Rob replied 1 year ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Im so sorry that no one else has responded to you.
Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.
This sounds like a bad cooling fan
When you open the door do you remember hearing a fan? Do you hear it now?
Can you also recheck that model number as that one is not listed
Thanks
Rob
Customer: replied 1 year ago.
Hi Rob..will this help pbcoa60e0300 its the other number the repair man gave me. He's stumbled on this,
Expert:  Rob replied 1 year ago.
H Wayne
Sorry thats not right either!
What did te repair guy say?
Rob
Customer: replied 1 year ago.
Thought it might be the fan as well, but can't find a agent in New Zealand. I tried Aust but their website seems to be shut down
regards wayne
Expert:  Rob replied 1 year ago.
Hi
The details I have for them are
Lemair
Home Appliances Pty Ltd *****
Artarmon NSW 2064
T 1800 805 300 or 02 - 9958 3111
F 02- 9958 3555
E ***@******.***
Good luck
Rob
Customer: replied 1 year ago.
That is the site I tried
Expert:  Rob replied 1 year ago.
Hi
Thats strange!
They are part of the Australian Home Appliance group
Their details are
*****
Artarmon NSW 2064
T 1800 805 300 Free Call within Australia
02 9958 3111
F 02 9958 3555
E:***@******.***
You will note the only difference is the email address. May be worth emailing that?
Rob