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Daniel T.
Daniel T., Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 15353
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Why does my machine fill with water when empty

Customer Question

Why does my machine fill with water when empty
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 year ago.
Hi, I'm Daniel and I'll be helping you today I've been repairing white goods for 20+ yrs. and currently work for a well-know manufacturer.
Is this a washer or a dishwasher?
Also is it clean water or dirty water?
Regards
Customer: replied 1 year ago.
Washing machineI believe the water to be used water from within the drum (possibly classed as dirty water)
Expert:  Daniel T. replied 1 year ago.
Hi
Ok if its dirty water then its usually backs up from the sink unit.
Does the drain hose go to the pipe work under the sink?
If so look under there at the drain hose and were it pushes onto the spigot you need to make a loop out of the hose so it goes up wards and then back down. As this stops the water backing in when you use the sink.
As if its not looping up and is going straight down then when you use the sink water backs into the washer and causes this fault.
So check that and see what you find.
As for this issue it will only be a faulty water valve of the drain hose location under the sink. But if it was the water valve it will be clean water rather then dirty water.
So check under the sink and see what you find and let me know.
Regards