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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Electrolux double oven/gas cook top clock works but door is

Customer Question

electrolux double oven/gas cook top
clock works but door is locked and L3 code is on
tried turning off power supply and back on reset clock and L3 comes back on and door won't unlock
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Rob replied 1 year ago.
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.
Im so sorry that no one else has responded to you.
Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.
This sounds like the door lock has failed in the locked position
This will require dismantling the unit to access and test the lock.
If its open circuit, you will need to replace the lock
If you eed more help, please just ask, and let me have the full model number.
In the meantime,
Can I ask you to take a moment and rate my responses so far? Please use the smiley faces / stars, which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help
Thanks
Rob