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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My aeg W 1250 lavamat is filling and the drum is rotating about

Customer Question

My aeg W 1250 lavamat is filling and the drum is rotating about 3 or 4 times and then stalling and no further rotation. I try resetting to another program but same result. On Gentle Rinse it rotates 3 or 4 times then stalls. The drain programme works. Our staff may have changed programme without using pause button. Advice would be appreciated.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel T. replied 1 year ago.
Hi If you set the washer to a spin only will this work? Regards
Customer: replied 1 year ago.
I tried the spin only function but no joy - although it does drain and the drum turns once or maybe twice.
Expert:  Daniel T. replied 1 year ago.
Hi Can you post the product number (pnc) please. It will be on a sticker on the inside of the door and starts with 9. But you need to prefix it with an A otherwise it will get crossed out. Eg A9123456789 Regards
Customer: replied 1 year ago.
Thanks Daniel
I need the use of the washer fairly urgently as the pile of family washing is growing so I will have a local technician assess and repair.
Expert:  Daniel T. replied 1 year ago.
Ok no worries thanks for letting me know
Expert:  Daniel T. replied 1 year ago.
Ok no worries thanks for letting me know