Welcome, my name is XXXXX XXXXX X will be helping you with your problem today. If anything isn't clear, please just ask me.Can you tell me, does the noise stop if you open the door, or does it continue to pump.Are you not able to select any cycle at all, It just keeps draining?
Also, are you able to pull this out from under the worktop?ThanksRob
It sounds like the machine has water in the base, where the pumps are.
This sets the flood guard and the discharge pump will run continuously in an effort to protect the electrics in the base.Turn off the electric.Pull machine forward.Put towels down behind the machine.Tilt machine back at 45 degrees.Water will come out the back.The machine should now be reset.If this re occurs you have a leak and will need to find it and rectify it .
Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.If you need to ask me anything after rating, please just follow the link in the welcome emailThanksRob