How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 19735
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a whirlpool 8412 awo/d and both red lights have just

This answer was rated:

I have a whirlpool 8412 awo/d and both red lights have just come on
Hi, my name is XXXXX XXXXX I look forward to helping you! Since draining the washer, that would have corrected a drain error. Unplug the machine for one hour and see if the control will reset. Let me know what happens, please.
Customer: replied 3 years ago.

Hi Kelly,

Have done as you said but machine has not reset, the red spanner lights up after 10 seconds when i set program...the water and pump red lights does not light up only the spanner, my machine was working fine and finished last load okay no problems but two days later i put new wash in and the red spanner light came on straight away and never started wash...hope this helps you diagnose problem.Frown

When it should be filling, can you hear a humming or buzzing noise from the area of the water valve where the hose is attached?
Customer: replied 3 years ago.

No there is no noise at all

Do you have a meter to test for voltage at the water inlet valve?
Customer: replied 3 years ago.

No sorry

That will be the only way to tell for certain what part is broken, but I suspect the water inlet valve is faulty.
Customer: replied 3 years ago.

Thankyou for your help very useful and will try and get a voltage tester..when i get one how do i test it please?

Turn the machine on and test for 240 VAC across the two terminals of the water inlet valve.
Kelly and other UK Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Thankyou for your help now to go and buy a inlet water valve

You are very welcome, keep me posted, thank you!