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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 18647
Experience:  Highly accurate diagnostician with over 30 years experience!
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Hi, I have a Kenwood steam iron KBS 11B - Its been fine until

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Hi, I have a Kenwood steam iron KBS 11B - Its been fine until just a few minutes ago - I refilled the water tank and keep having the no steam icon flashing!
Hi, my name is XXXXX XXXXX I look forward to helping you! The unit is likely plugged with scale and unable to produce steam. When was the last time it was descaled?
Customer: replied 3 years ago.



How do you descale the iron - also we are in a soft water area and do not even have any scaling in our kettle.


I have ordered to new filter



You will need to use a descaling agent to clean the iron, available at most hardware stores or where you bought the iron. A new filter will likely help, too. Let me know how it goes.
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