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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 5033
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Hotpoint Ultima super silent dishwasher SDW80. I

Resolved Question:

I have a Hotpoint Ultima super silent dishwasher SDW80.

I noticed the water flooding out onto the floor and I realised the outlet pipe was blocked and switched off the machine to pull it out. I cleaned out the pipe and emptied the machine, but when I pushed it back in it keeps showing " AL 01 " and the machine comes remains on itself, cannot get it to reset.
Submitted: 11 months ago.
Category: UK Appliance
Expert:  Rob replied 11 months ago.
Welcome, my name is XXXXX XXXXX I will be helping you with your problem today. If anything isn't clear, please just ask me.

When you say the machine stays on, is this a pump that seems to be running constantly?
If so, does it stop if you open the door?
Thanks
Rob
Customer: replied 11 months ago.

ya it seems to be that and when you open the door it stops. Have tried resetting and it won't let me.

Expert:  Rob replied 11 months ago.
Hi Susan
Great, thanks

It sounds like the machine has water in the base, where the pumps are.

This sets the flood guard and the discharge pump will run continuously in an effort to protect the electrics in the base.
Turn off the electric.
Pull machine forward.
Put towels down behind the machine.
Tilt machine back at 45 degrees.
Water will come out the back.
The machine should now be reset.
If this re occurs you have a leak and will need to find it and rectify it .


If you need more help, please just ask me.
In the meantime,

Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
If you need to ask me anything after rating, please just follow the link in the welcome email
Thanks
Rob

Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 5033
Experience: 20 yrs. experience with a major worldwide manufacturer.
Rob and 4 other UK Appliance Specialists are ready to help you

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