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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 18634
Experience:  Highly accurate diagnostician with over 30 years experience!
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hi we have a hotpoint FFA40X fridge / freezer that apears not

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hi we have a hotpoint FFA40X fridge / freezer that apears not to be working we have tried turning the freezer off and on again as per the instructions but nothing happens, any ideas ?
Hi, welcome to Just Answer. My name is XXXXX XXXXX I look forward to helping you! Is it making any noise at all? Fan running in the freezer?
Customer: replied 3 years ago.

hi yes the fan runs fr a very short time when the door is shut, apart from that there is no noise at all

Any clicking from the back of the refrigerator?
Customer: replied 3 years ago.

there is no clicking from the back

Okay, and the compressor is definitely not running?
Customer: replied 3 years ago.

no there is nothing working

Okay, so if the fan worked, the unit was calling for cooling. So that means the electronic control board is failing to turn the compressor on. Unplug it for at least one hour and if the operation is not restored, replace the electronic control board.
Customer: replied 3 years ago.

where do i find the electronic control board and where would be able to buy one?

The main control is located on the back of the cabinet, under the metal cover. It is available from the company below.

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