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Techdesk
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16405
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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Hello, I have a Smeg Single oven model SE335SS. It was working

Resolved Question:

Hello, I have a Smeg Single oven model SE335SS. It was working recently, but it was necessary to wiggle the selector control a little bit to make sure that the oven temperature light came on and the oven heated up.
I changed the selector switch today, but now the oven temperature light does not come on at all (except for the briefest of flickers when you move the switch from off to oven light), and neither the oven nor the grill gets hot.
Does anyone have any ideas what the problem could be? I tried 'jumping' around the thermostat, but nothing happened, so I assume it is not the thermostat that's at fault. Or could it be, perhaps I didn't jump the connection properly?
Thanks, Simon.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Techdesk replied 1 year ago.

Hiya,

You have described a faulty selector switch (known as a commutator at Smeg)

 

As you have changed the selector switch and it hasn't worked at all, I'd suggest checking the part number on the new switch against the part number on the old switch.

If it's different then it will need to be rewired to suit the new switch.

Smeg can provide this information if you are an engineer and if you purchased the new switch from them. Otherwise, they simply refer you to your supplier.

 

Check the clock, if set, check the part number on the old switch against the new. (should be printed on the switch).

 

Let me now what you find, I do have a small selection of technical bulletins on Smeg commutators and once I know the number of the old and new switch, I can check.

 

Hope this helps

Thanks

If your oven has a clock, did you set the clock to take it off of Auto operation?

 

 

Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16405
Experience: Whitegoods engineer working for a multibranded national company in the UK.
Techdesk and 2 other UK Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Hi


Thank you for your help. I spoke to the suppler of the switch who stated that there is only one switch for this model of oven. I've asked about the possibility of the replacement switch being faulty, and I'll let you know what they say/whether a replacement commutator block resolves the problem :-).


Simon

Expert:  Techdesk replied 1 year ago.

Hiya,

Yes, there's only 1 switch listed, however, it may be a superseded switch.

Check the number on the original switch against the new one.

 

Thanks

Customer: replied 1 year ago.

It turns out that the clock wiring was dodgy. The new switch works and the clock is fixed, so hey presto, I will be having roast chicken tonight :-)


Thanks for your help.

Expert:  Techdesk replied 1 year ago.

Hiya,

Thanks for letting me know.

 

Good luck with the appliance.

 

Thanks

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