Hi, welcome to Just Answer. My name is XXXXX XXXXX I look forward to helping you! The easiest way to diagnose it is to fill the ice tray manually and see if it dumps ice. If it does not, the maker is likely faulty, if it does but only one batch, the fill valve is likely faulty. Let me know what happens.
Kelly there is some water in the ice tray but it is not frozen at all. In addition I just Pushed the test switch and it rotates the ice tray - but it is just water. Where to from here?
Kelly - are you still theer? did you see my follow on question?
The freezer is set to -22C - but yOu are right - some items in the freezer seem a little bit "soft" - for e.g ice cream is soft coing out of the freezer even though it is set to the max seetting.
There is ice on the back wall of the freezer up to about mid way in the freezer, but not as you get up to the ice maker. I can hear a gentle purringin the freezer section - is that the fan?
For my own education .... is the ice formed from the internal temperature in the freezer or does the ice maker have some technology (gas?) so it is "colder" so the ice is formed? Thanks
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Thanks Kelly - one final one - will I unplug the fridge freezer totally when thawing the freezer for 12 hours - or can I leave it running with freezer doors open - that way we still can store food in the fridge section many thanks Kevin
Kelly... I have also read that using a hairdryer to speed up the defrosting could be an option?