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model #rb790sh4sa///series lm234552r///unable to remove top cover to view burners. light shows that the burners are on but they are not Hot.
it is a Hot Point Stove ,,Model number is XXXXX
the Oven does not work either.
no volt meter. the power source is ok, because i plug in an old unit and that unit light up.
i will read your reply later i am running late for work. when i indicate light up i was referring to all parts and lights of the old unit was working.The unit in question was working just as good two days ago before the problem surface. thank you ,,,,, will read your respond later...