Sorry for the delay in replying, I only just came on line and saw your question. Are you still looking for help with this?
Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.
Try pressing and holding the Start/Reset button until you hear three beeps.
If yours has an ON/OFF switch and a START button, hold both of these together.
If you need more help, please let me know
In the meantime,
Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.If you need to ask me anything after rating, please just follow the link in the welcome emailThanksRob
Already done, both of these, as I said in my enquiry
Neither help to remove this "Demo" status