Hello, I have a wme7227 which has stopped working. It has worked fine for a year since I bought it second hand. Today it washed fine, then after putting in a second load on the same settings, the cycle doesn't start. No amount of button pressing or turning on and off has an effect. What's wrong? Jim.
Sorry for the delay in replying, I only just came on line and saw your question. Are you still looking for help with this?
Please don't rate my answer until we have explored all possible avenues. Please just use the reply button to contact me.
Hello Rob, yes i can open and close the door.
Hi the door closes but can be opened, no humming noise. the padlocksymbol is not highlighted
Thanks Rob, can the door switch be overidden temporarily?
Hi JimUnfortunately this is a safety issue, as this would mean that the door could be opened during the final spin. This could cause life threatening damage to someone, or serous flooding . if the machine were full.Happy to locate the part and a video showing how to replace the lock , for youRob
Ok, thanks, XXXXX XXXXX to replace it then. Can I have the part no and video please.
Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.If you need to ask me anything after rating, please just follow the link in the welcome emailThanksRob