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Hi Rob, the model number is XXXXX (I checked at lunchtime). It had started beeping for no reason and there was no indication that the temperature was off (there is a temperature warning light). We switched it off overnight and it started beeping once it had been on for around a minute. It continued to beep even though the temperature had returned to -20C.
It has been fully defrosted and effectively switched off for around 36 hours and yet it continues to beep when switched on.
I think it's about 18 months old. I've been trying to find the sales email to check whether it's in warranty, although I think it's over a year.
I have a choice as to whether to get a Beko engineer out at £81 plus parts, or buy a new freezer! How much would a control board cost?
Thanks Rob, I think I paid around £300 for it. It sits in the garage and has to date been fine. I'm a bit annoyed if that's the fault but I suppose it's cheaper than buying new. I would consider someone other than Beko for the next one though.
Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.If you need to ask me anything after rating, please just follow the link in the welcome emailThanksRob