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Bryan
Bryan, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 12156
Experience:  EPA Certified HVAC
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Hello, The fridge side of my Samsung model RSH1FBMH is not

This answer was rated:

Hello,
The fridge side of my Samsung model RSH1FBMH is not working but the freezer is.
It is not on vacaition mode and I have unpluged and repluged it from the wall.
I cant find the thermostate perhaps it that.
I live in a very remote area and for someone to pick it up is going to cost a fortune.
Could you advise?
Good day, can you open the freezer and look at the back wall inside and tell me if theres any frost on it ? also is the fan running inside the freezer ?
Customer: replied 3 years ago.

Thanks for your reply. No there is no frost.

okay is the fan running inside the freezer ? can you feel any airflow from the freezer to the refrigerator section ?
Customer: replied 3 years ago.

Fan is running well in the freezer but no airflow going into the fridge.

I cant bring up your exact model number but you need to check the damper assembly. its in the top left corner of the refrigerator section. this may be frozen or closed.
Customer: replied 3 years ago.

would it be a good idea to defrost the freezer then see if it works again?

yes, actually taking a hair dryer and defrosting the damper assembly to make sure it hasn't frozen shut will also help. check the returns also. there will be air returns at the bottom that allow the air to circulate. make sure those are clear.
Bryan and 2 other UK Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Thanks for your help my fridge is working again!

thats great ! thanks and best wishes, Bryan