How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 12058
Experience:  EPA Certified HVAC
10522817
Type Your UK Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

My frig/freezer has just started making this noise: http://tinyurl.com/bk7zdtp Any

Customer Question

My frig/freezer has just started making this noise: http://tinyurl.com/bk7zdtp
Any idea what might be the problem?
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Bryan replied 1 year ago.
is the noise comming from inside the freezer ? if you open the freezer does it stop ?
Customer: replied 1 year ago.

No, the noise does not sound like it comes from inside the freezer. It sounds like it comes from the back/bottom of the appliance, probably where the compressor is. And no, the noise does not stop when I open either the freezer or frig doors.

Expert:  Bryan replied 1 year ago.
okay , it sounds like it may be the condenser fan. pull the refrigerator away from the wall and remove the cover over the compressor area and check the condenser fan next to the compressor, you may have a piece of paper or something hitting the fan. let me know what you find.
Customer: replied 1 year ago.

I don't see a fan at all. This is a picture of the back where the noise seems to be coming from: http://tinyurl.com/bzwqv6v


The big black thing in the middle, which I assume is the compressor (and happens to be very hot), is where the noise seems to be coming from, but there is no 'fan' that I see.


Expert:  Bryan replied 1 year ago.
Okay perfect, the picture helps a lot. this refrigerator doesn't have an evaporator fan. (some don't) the (black ball) is the compressor. if the noise is comming from that its not good. the compressor is on its way out and will fail in the near future, how old is this refrigerator ? the compressors are warrantied for 5 years in most cases. is this older than that ?
Customer: replied 1 year ago.

It's about 8.5 years so probably well out of warranty. Here is a recording of the noise again (http://tinyurl.com/afdg22y); at about 15 seconds into the recording I switch off the power at the wall and you can here something spinning down. I assume that that is the motor inside the compressor coming to a stop. Correct?

Expert:  Bryan replied 1 year ago.
yes thats correct, the problem is the compressor is a sealed unit and cant be repaired only replaced.sorry for the bad news. thanks, Bryan
Bryan, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 12058
Experience: EPA Certified HVAC
Bryan and 3 other UK Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Home Appliance Technician

    Satisfied Customers:

    2446
    20 yrs. experience with a major worldwide manufacturer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    2446
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg Drcool's Avatar

    Drcool

    Home Appliance Technician

    Satisfied Customers:

    464
    i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.
  • http://ww2.justanswer.com/uploads/FO/Forryone/2012-2-19_114121_Celebration2001DavidandJohn.64x64.jpg The Famous Forry's Avatar

    The Famous Forry

    Home Appliance Technician

    Satisfied Customers:

    343
    I have my own business in the Domestic Appliance Repair established 1980
  • http://ww2.justanswer.com/uploads/NE/Neilwill/2011-2-4_155447_Neilspicture.64x64.JPG NeilWill's Avatar

    NeilWill

    Home Appliance Technician

    Satisfied Customers:

    302
    Repaired appliances over seas in europe and Middle east .
  • http://ww2.justanswer.com/uploads/DO/dontrudeau/2012-6-7_2725_DON.64x64.jpg Appliance Tech-Care's Avatar

    Appliance Tech-Care

    Appliance Technician

    Satisfied Customers:

    197
    35+ Yrs Experience - 40,000+ 'Real World' Repairs
  • http://ww2.justanswer.com/uploads/PI/pippopippo/2012-6-7_17229_IMG92398b.64x64.jpg DaddyG's Avatar

    DaddyG

    Technician

    Satisfied Customers:

    102
    Qualified appliance tester
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Appliance repairman

    Satisfied Customers:

    78
    Appliance repairman
 
 
 
Chat Now With An UK Appliance Technician
Bryan
Bryan
Tech/owner
77 Satisfied Customers
EPA Certified HVAC