How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mr Repair Your Own Question

Mr Repair
Mr Repair, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 8007
Experience:  20 years experience
14207197
Type Your UK Appliance Question Here...
Mr Repair is online now
A new question is answered every 9 seconds

Ice building up in airflow tube in my kitchenaid built in model ksss42qkb01. The refriger

Resolved Question:

Ice building up in airflow tube in my kitchenaid built in model ksss42qkb01. The refrigerator and freezer gets warm and call service alarm goes off. This 1st occurred late Sept. 2012.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Mr Repair replied 1 year ago.
Have a look at the door seal.Make sure it is sealing properly.
Customer: replied 1 year ago.
Looks good. Service guy also checked that and saw no issue.
Expert:  Mr Repair replied 1 year ago.
Does the evap coil behind the inside back wall of the freezer ice up.
Customer: replied 1 year ago.
It was iced up yesterday when tech removed the cover. I don't know how to get the cover off and can't tell. I have a home maintenance insurance policy that covers appliances but they aren't calling me back and also they've been out twice and fix hasn't lasted. Really frustrated and grasping at straws here. Also, per this maintenance policy if it appears I have tampered w/things policy may not cover. I'm mostly just trying to present conditions (systems)which they should check out.
Expert:  Mr Repair replied 1 year ago.
When the tech found the coil iced did he replace any parts.
Customer: replied 1 year ago.
No parts are listed on his invoice.
Expert:  Mr Repair replied 1 year ago.
If the coil was iced up this would indicate a problem with the defrost system also you would want to have the tech look for air getting into the fridge this would cause the vent to ice up.
Customer: replied 1 year ago.
Sounds good. How to test to see if air getting into refrig?
Expert:  Mr Repair replied 1 year ago.
You would need to your hand slowly around the closed door feeling for any cold air. if it checks fine have the defrost system tested.
Customer: replied 1 year ago.
Do u think there is anything I can do to get it working until tech can get back out tomorrow?
Expert:  Mr Repair replied 1 year ago.
Just keep the vent clear other then that there really is not much you can do sorry.
Mr Repair, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 8007
Experience: 20 years experience
Mr Repair and 2 other UK Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Home Appliance Technician

    Satisfied Customers:

    2446
    20 yrs. experience with a major worldwide manufacturer.
< Last | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    2446
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg Drcool's Avatar

    Drcool

    Home Appliance Technician

    Satisfied Customers:

    464
    i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.
  • http://ww2.justanswer.com/uploads/FO/Forryone/2012-2-19_114121_Celebration2001DavidandJohn.64x64.jpg The Famous Forry's Avatar

    The Famous Forry

    Home Appliance Technician

    Satisfied Customers:

    343
    I have my own business in the Domestic Appliance Repair established 1980
  • http://ww2.justanswer.com/uploads/NE/Neilwill/2011-2-4_155447_Neilspicture.64x64.JPG NeilWill's Avatar

    NeilWill

    Home Appliance Technician

    Satisfied Customers:

    302
    Repaired appliances over seas in europe and Middle east .
  • http://ww2.justanswer.com/uploads/DO/dontrudeau/2012-6-7_2725_DON.64x64.jpg Appliance Tech-Care's Avatar

    Appliance Tech-Care

    Appliance Technician

    Satisfied Customers:

    197
    35+ Yrs Experience - 40,000+ 'Real World' Repairs
  • http://ww2.justanswer.com/uploads/PI/pippopippo/2012-6-7_17229_IMG92398b.64x64.jpg DaddyG's Avatar

    DaddyG

    Technician

    Satisfied Customers:

    102
    Qualified appliance tester
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Appliance repairman

    Satisfied Customers:

    78
    Appliance repairman