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Hello, can we have the complete model number please? The flashing LED segment of the display is an error code. Can you tell me which segment of the display is flashing as well?
The model No. is RSH1JBBP. The LED segment that is flashing is the bottom segment of the right digit on the freezer section temperature digits.
Thank you for those info. This is an error code for Rs21 but samsung is samsung so they could be the same. Try to see if the freezer fan is running . Code 11 as you stated is freezer fan problem.
The freezer fan is not running and the fridge section fan is not running either. They look easy to change. Are they the same fan model?
Have you pressed the door switches, ( if there are visible on the side trim of the cabinet) for more than 10 seconds? There is a delay of 10 seconds before the fan would run after closing the switch.
I cant find any door switches. I can here clicking as the light goes on / off as you open / close the door. I have listened with the door slightly open (but not enough for the light to come on) and I cannot hear the fans on either section.
ok. Close the door for 15 seconds, try to hear if there is a fan that would start to run inside. Do it one by one. Freezer first, then the fridge.
Just tried this (twice for each section) and I cannot hear either of the fans. When I defrosted them, they were both frozen solid. Would the motor have been damaged as they could not move?
Yes they could.
I have just searched for replacement fans, but the fans on 'e-spares' and 'partsmaster' which state they are for an RSH1JBBP1 (both exactly the same image) do not look like the fans in my fridge and freezer sections. Are there any direct sources for fans from Samsung?
oh. I would suggest that you get it from authorized dealer near your area then.