The water does not drain completely from the machine. Is that a function of the machine or of the plumbing? We have Jackson JP-24 Series (might not be 24B).
Hello? Anybody there?
I believe it drains into a pipe under the sink rather than into its own drain. The person having trouble with it lifts up the grate and sees about an inch of water there. She worries that it is not draining properly. We will try to feel for something stuck in there, but will have to do so carefully so as not to get cut if it is glass or crockery. We are a church, so there are many people using the appliance.
Could there be something in the machine that needs replacing?
OK, thank you. That's helpful. The plumber did not find a problem and the technician did not notice an obstruction inside the machine. But you've given us another avenue to consider.