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my whirlpool fridge freezer keeps setting the alarm off and

 
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  • Answered by:washer man
  • Home Appliance Technician
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Customer Question

my whirlpool fridge freezer keeps setting the alarm off and 2 dashes appear where the freezer temp should show if i turn the mains off for a few minutes it seems to sort itself out there is no pattern as to when its going to do it

 

Optional Information:
Brand: whirlpool
Type of Appliance: Freezer

Already Tried:
i have cleaned the condenser coil

Submitted: 274 days and 23 hours ago.
Category: UK Appliance
Value: £22
Status: CLOSED
Picture
Expert:  washer man replied274 days and 23 hours ago.

Hi

Is this a side by side appliance?

If so if you remove the baskets in the bottom k

half of the freezer is there any ice or frost on the back panel?

Regards

Customer replied274 days and 22 hours ago.

no ice behind baskets

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Expert:  washer man replied274 days and 22 hours ago.

Hi

Ok is the freezer still working ok?

If you open both doors feel the center post in the middle and see if its hot.

Regards

Customer replied274 days and 22 hours ago.

centre post not hot

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Expert:  washer man replied274 days and 22 hours ago.

What about the freezer does it still seem to be working ok?

Are you able to remove the back panel inside the freezer?

Regards

Customer replied274 days and 22 hours ago.

sometimes the food seems to start thawing i can remove the back panel inside the the freezer if you require that

Picture
Expert:  washer man replied274 days and 22 hours ago.

Hi

If you can empty the freezer and remove the back panel.

From there you will see the evaporator. Check to see if this is blocked up with ice.

Or see if its a thin coating of frost on it.

Let me know what you find.

Regards

Customer replied274 days and 22 hours ago.

no frost coating on evaporator

Picture
Expert:  washer man replied274 days and 22 hours ago.

Hi

Ok can you hear the compressor running at the back?

Regards

Customer replied274 days and 21 hours ago.

yes i can hear the compressor by the way the sense symbol seemed to be coming on a lot

Picture
Expert:  washer man replied274 days and 21 hours ago.

Hi

Ok the 6th sense light will be comming on more often as its not cold enough in there so 6th sense will kick in to try and get it cold.

Is the fridge still working ok or has this warmed up?

Regards

Customer replied274 days and 21 hours ago.

fridge seems to be perfect

Picture
Expert:  washer man replied274 days and 21 hours ago.

Hi

Ok if the fridge is working fine then the evaporator inside the freezer should be frosting over as this is were the fridge gets its cooling from.

Was there any ice or frost on the evaporator at all inside the freezer?

Regards

Customer replied274 days and 21 hours ago.

virtually no frost

Accepted Answer

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Expert:  washer man replied274 days and 21 hours ago.

Hi

Ok sounds like it may be a system fault on this im afraid.

As if the compressor is running then the complete evaporator should be covered in ice. As its not then its possibley either short of gas a blockage in the system or a poor pumping compressor.

But for these a fridge enginner will need to attch there gauges on the pipe work at the back to see whats happing in there.

Im afraid this part isnt a diy fix.

Regards

Expert TypeHome Appliance Technician
Category: UK Appliance
Pos. Feedback: 99.0 %
Accepts: 9507
Answered: 8/16/2012

Experience: nvq level 2 electronics manufactors training courses

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Customer replied274 days and 21 hours ago.

o.k thanks for your help

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Expert:  washer man replied274 days and 21 hours ago.

Hi

No worries you welcome.

Regards

 
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