my wmd960 washing machine is not displaying any light. All the current is up to the machine but nothing is coming on. We bought the top circuit board and we put it in still nothing.
changed the top circuit board. And the power is getting up to the wires which conects to the board.
the most likely cause of the problem is the main control board.
This is located bottom left when viewed from the rear.
Take the board out and check it for any obvious damage.
Let me know what you find.
How are you checking the power?
I removed that board and to me it looked not bad actual no any black marks like any fault boards but not very sure as it didnt look pretty perfect. When we ordered they sent us that one you are talking about but i didnt try it on as i throught that since the current was reaching the top wires which conects to the top board with the display screen. I wanted to try the top one fast. But nothing has shown yet. And the top board seemed good pretty good unlike the bottom one your talking about. Aim using a tester screw driver. Thanks for replying me and look forward for the main cause. Joe
OK, the tester screw driver isn't going to tell you if the neutral is getting to the top board, only a live of unknown voltage.
The rear board can't simply be swapped out for a brand new one as the new one requires programming once fitted.
You can send your rear board away for testing and repair, if necessary.
www.emwelec.co.uk should be able to help.
They can often tell why the board failed too.
To check for the correct voltage reaching the top board you would need to have, and be able to use, a multimeter.
Check it out, see what you find and get back to me.
So the main board that was sent fast was the right one. And by giving not enough current to the top one that can cause the problem that i have of not displaying any light. Ok that sounds well, the quicker way is hopefully to resend back the top board and bring the main rear board. So you dont think that the top board is fauty and you advice to change or send the rear one to be repaired. Is the repaired one also needs programming? Cant i program it my self on the machine once i have fixed it on the machine?
As I advised earlier, you cannot simply fit a new rear board.
Once it's fitted, it has to be programmed.
With the repaired one, it's already programmed and will still be programmed after repair.
Normally, it's only the rear board at fault.
On a small number of appliances, we have to replace both boards.
I would suggest sending the rear board (and the front if you wish) to EMW and they'll repair as necessary.
It's worthwhile calling them to discuss it beforehand, they'll tell you whether it's worth sending the top board or not.
to program it yourself, yes, you can.
You'll need to purchase a smart card with the program for your machine on it.
You'll then need to purchase a smart card reader (in excess of £100) to connect the smart card to the board.
You can also have Hotpoint repair the machine for a fixed fee.
They have a range of repair plans that all include parts and labour.
You do need to call them for their latest plans and prices though.
I think it's around £115 for the cheapest repair plan.
Hope this helps
Thank u sir, i will try your advise thanx again. Just one last question, is it all control boards for washing machines need programming or its just this type and some others?
All Indesit/Hotpoint board need to programmed by using external methods (extra equipment).
Most other machines can be configured by manually configuring them, either by switches or using the controls.
Check it all out, see how it goes and get back to me if you need more help.
Don't rate my answer yet if you are thinking of a low or mid rating.
I'd much prefer you check it out and confirm before rating.
Whitegoods engineer working for a multibranded national company in the UK.