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Hello I have a Bosch excel dishwasher, showing an E25 fault.

 
Fred Bloggs's Avatar
  • Answered by:Fred Bloggs
  • Home Appliance Technician
  • Positive Feedback: 99.6 %
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Customer Question

Hello
I have a Bosch excel dishwasher, showing an E25 fault. I've cleaned it and sorted everything. Wrapped around the spindle end of the impeller is the tangled remains of the elastic used to truss chickens and I cannot get to it. I'm certain this is the cause of my issue.

How do I get to the impeller, please?
Thanks

 



Already Tried:
Manual draining, cleaning all filters, fannying about with tweezers and pliers, cutting my finger and removing both sides. I can see how the impeller is attached. But not how together to it.

Submitted: 338 days and 6 hours ago.
Category: UK Appliance
Value: £15
Status: CLOSED
Picture
Expert:  Fred Bloggs replied 338 days and 6 hours ago.

Hiya,

Can you post the E-Nr number of the appliance please?

 

If not on a label, it will be very faintly etched across the top of the inner door.

 

Thanks

Customer replied 338 days and 6 hours ago.

Sms50eo6gb/02

Accepted Answer

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Expert:  Fred Bloggs replied 338 days and 6 hours ago.

Hiya,

You need to empty the machine of water.

Take out the filters and remove the water in the sump bowl.

 

Then, you lever the cover off to access the pump impellor.

 

Click here for the user manual

It shows what and how to lever the part out.

 

Check it out, see what you find and get back to me.

 

Hope this helps

Thanks

Expert TypeHome Appliance Technician
Category: UK Appliance
Pos. Feedback: 99.6 %
Accepts: 14337
Answered: 5/7/2012

Experience: Whitegoods engineer working for a multibranded national company in the UK.

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Customer replied 338 days and 6 hours ago.

Yep, I've got the manual already, and got this far on my own. Feeling around the impeller blades, is some elastic twine, and I cannot remove it. Seems I need to access the impeller from outside, and actually remove it from the housing to get the elastic off the spindle, but I don't know how to get to it. I already have the sides off the machine, but i can't reach it. Is removing the kick board the answer, or the base the base doesn't seem to be removable, tho.

Picture
Expert:  Fred Bloggs replied 338 days and 6 hours ago.

Hiya,

Big job I'm afraid.

 

You need to fully empty the appliance then either strip the tub off to get to the pump or lie it on it's back and take the base off.

 

Either way, it's a big strip down.

 

Try taking the panel across the front off.

Take the screws holding the tub to the base out.

Lift the tub up a little and put a block to prevent it falling on you.

 

You may find you just have enough room to get to the pump.

 

Thanks

Customer replied 338 days and 6 hours ago.

Ok, that's as I thought. I was hoping for a simple access answer!

:)

Ok, a job for tomorrow, then, not tonight.

Many thanks.

Picture
Expert:  Fred Bloggs replied 338 days and 6 hours ago.

Hiya,

Sorry, tilting it off the base a little is the only possible short cut.

 

Good luck with the repair.

 

Thanks

 
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