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You always need to contact service right away when there is a leak of any size. If you waited until after the 2 years they will not service it under the contract. Or is your contract for parts and not service.? Whats the date of your purchace and was the contract bought the same time as the machine was purchased.
Wait , now I see the problem. and the answer to my last question.
Did you call Bosch or a local bosch contractor?
Perhaps the lady did not under stand that your machine is still under the 24 month warranty. Did she ask for the date of purchase before quoting the service charge?
If the mahcine is under a full 2year parts and labor warranty you must pay nothing. Call Bosch back and ask for a supervisor!
Are you there?
Did you see my last post?
Bosch Customer ServiceContact us
Try this number above and ak for a supervisor this time.
This may help you get results.
Let me know what the supervisor at Bosch says.
I do not see you typing any reply to me??
I there something wrong with your computer?
Rung up Bosch, spoke to supervisor,she said it was only guaranteed
rung Bosch, supervisor says guarantee only for mchine breakdown.not for seal