How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NeilWill Your Own Question
NeilWill
NeilWill, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 1274
Experience:  Repaired appliances over seas in europe and Middle east .
25067054
Type Your UK Appliance Question Here...
NeilWill is online now
A new question is answered every 9 seconds

washer smells ,towels are rough. Tried using baking soda and

Resolved Question:

washer smells ,towels are rough. Tried using baking soda and vinegar, calgon, and using a hot wash without clothing in, nothing works.
Submitted: 4 years ago.
Category: UK Appliance
Expert:  NeilWill replied 4 years ago.
Hello,
Thank you for using JustAnswer!
If you have any questions after reading my answer,be sure to let me know.

This is due to hard water build up of minerals in the washer they make products that can clean and remove these. Find them available at the below link.
Follow instructions on box. (If you are in a hurry and want to try something until they ship these to you, try running your washer with a half cup of bleach in the hottest water without any clothes then when the product arrives use it again.

0844 375 3 375

Mon - Fri 8AM - 6PM, Sat 9AM - 1PM
(except bank holidays)

Outside the UK? Call us on: +44 (0) 20 7351 1800.


eSpares Ltd
13-14 Chelsea Wharf
XXXXX

London
SW10 0QJ
United Kingdom

Sorry, but you cannot collect parts from this address. We're a delivery only company.


Fax: 020 7351 2429



http://www.espares.co.uk/parts/cleaning-products/laundry-cleaning/p/1427
Universal Limescale and Detergent Remover Universal Limescale and Detergent Remover

Customer favourite! For dishwashers and washing machines. Helps prevent appliance problems and removes detergent residue.

More information »

Stock Number: ES664212

£11.95

Add to Basket

Limescale Remover and Degreaser - Pack of 12 sachets Hoover Limescale Remover and Degreaser - Pack of 12 sachets

Degreaser and hygienic cleaner for all washing machines and dishwashers.

More information »

Stock Number: ES1523395

£14.99

Add to Basket

NeilWill and other UK Appliance Specialists are ready to help you