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Hi to you from David 'The Famous Forry'
The safety locking device has jammed and you will need to remove oven from housing and open casing to release the jammed locking device. This is a bit of a strip down to get to the locking device and you will need a few select screwdrivers to fit the screw heads. If your ok with DIY you will be able to do yourself otherwise it is an engineer job. The locking device may require replacing .
The Appliance must be ISOLATED from the ELECTRIC to do this repair.!!!
I guess we could remove the oven from housing - but I have no idea how to locate the locking device...
You need to stary by removing the top panel after ISOLATING ELECTRIC of course. Are you goingto attempt this repair yourself?
The safety lock wasn't jammed. We ran the program again (on very short time) and finally the door opened...