Hi From David 'The Famous forry'
This is abrand new appliance or second hand?
It sounds very much to me like the top spraying arm is not working. Can you confirm whether or not the top arm is rotating. To do this , set it onto a wash and then before the water gets hot, quickly pull the door ajar to see if thetop arm is rotating, being careful not to get splashed . Please then confirm to me the outcome of this easy test. Thanks regards David, 'The Famous Forry'
Thank you David. You are correct. The upper spraying arm is not working even though it will move with a push of the hand. What will I do to fix it please. Harry
I understand the bottom are is working ok?
David. I forgot to say that it is a new machine. It should be covered by manufacturer but I would be glad if you can help. It takes so much to go to the dealer etc. Yes the bottom is turning.Harry
I am not 100 % sure how the top arm clicks in on this model, but sometimes it is just a case of securing the arm back into place. It is only the jet of water that powers the arm into rotation, so it is most likely not in position correctly, more so if the lower arm works.
The water supply to the top comes from the back. There are two possible heights with water supply to the top but the rack is supposed to block out the one not required. I have checked that the rack is pushed back but to me it is not adequate. Could there be a blanking piece that I never heard about? Harry
Hi Harry the rack should fit snug to the blanking area. We now know it is only water pressure or lack of!
David, Thank you. I am happy to say you have addressed the problem, so take a bow. I am not familiar with JustAnswer and I do not wish to close our line of communication until I have solved the problem, but you have put me on the right track even with a good splash of water into my face. Thank you I will go back and work on it but hope to talk to you further with updates or means to fix. Harry
Please click the ACCEPT tab and bonuses are optional. Take care and thanks. Xmas wishes
I will be here all day on and off Harry so leave this open as long as you like.David 'The Famous Forry'
David, Thank you. I think the solution will come with your help. So I am clicking the Accept.Harry