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Mr Repair
Mr Repair, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 8007
Experience:  20 years experience
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Whirlpool fridge/freezer. Cannot find a reference anywhere

Resolved Question:

Whirlpool fridge/freezer. Cannot find a reference anywhere as to model or service number but it is the one that makes its own ice and is plumbed for drinking water. The food in the fridge is freezing especially towards the top. Please tell me what the problem is. We don't leave the doors open and the fridge temperature is set at 5deg, freezer set at -18
Submitted: 5 years ago.
Category: UK Appliance
Expert:  Mr Repair replied 5 years ago.
Hi welcome to just answer my name is XXXXX XXXXX i will be helping you today with your problem.

What are the controls set at for the fridge and freezer also is this a side by side ?

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Customer: replied 5 years ago.

Hi Tom,

 

As I've already mentioned controls are set at 5deg fridge, -18 freezer and yes, this is a side by side. Thanks, Aine

Expert:  Mr Repair replied 5 years ago.
Ok the air damper needs to be replaced it is stuck open and not operating properly. It is in the upper left corner inside the fridge compartment.

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