How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask NeilWill Your Own Question
NeilWill, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 1274
Experience:  Repaired appliances over seas in europe and Middle east .
Type Your UK Appliance Question Here...
NeilWill is online now
A new question is answered every 9 seconds

I have just moved into a flat with a whirlpool AKz161 built

Resolved Question:

I have just moved into a flat with a whirlpool AKz161 built in cooker installed. The cooker has never been used and doesn't work. The display shows "stop" but I can't see how to change this. Help please
Submitted: 5 years ago.
Category: UK Appliance
Expert:  NeilWill replied 5 years ago.
Thank you for using JustAnswer!
If you have any questions after reading my answer,be sure to let me know.

Did you try to turn the power off to the appliance at the house breaker box or removing the plug for 5 minutes?
Either way this can reset the system and clear the problem. It may just be so due to a power outage.
Customer: replied 5 years ago.
Have tried this but no luck!
Expert:  NeilWill replied 5 years ago.
If reset didn't work then a power surge has knocked out the control board and it will have to be replaced and you can get it at a local appliance parts dealer near you with the model number ,,,
Here is a parts dealer that will ship you the part.

0844 375 3 375

Mon - Fri 8AM - 6PM, Sat 9AM - 1PM
(except bank holidays)

Outside the UK? Call us on: +44 (0) 20 7351 1800.

eSpares Ltd
13-14 Chelsea Wharf

SW10 0QJ
United Kingdom

Sorry, but you cannot collect parts from this address. We're a delivery only company.

Fax: 020 7351 2429

Glad I could help you with your problem today so please hit the accept button for me before you leave so i may be paid ,, Thanks
NeilWill and other UK Appliance Specialists are ready to help you