Unplug the appliance.
Take the top off.
Check the wiring to the motor hasn't broken.
If ok, take the carbon brushes out of the motor.
If worn or broken, you'll need to replace them.
Let me know what you find.
The wires appear to be fine.
Unfortunately, I don't know what carbon brushes are nor how I would remove them. If this is relatively straightforward, I am happy to try. I have tools. If it is not straightforward for a novice then my main concern is if it is worth getting a repair person in or if I should get a new machine.
Click here for a video on changing the brushes
You can check them without taking the motor out.
I've takent he brushes out and they are very worn. I am going to try installing new ones. Thanks.
Thanks for letting me know.
Good luck with the repair.
Let me know how it goes.
Hope this helped
I believe I have installed the carbon brushes correctly but unfortunately this has not solved the problem. The machine basically behaves the same as before. It fills and drains but does not spin.
I am now wondering if it is worth getting someone out to repair it or if I should just go for a new one.
Do you have, and can you use, a multimeter?
If you can, disconnect the plug to the motor.
Disconnect the wire to the carbon brushes.
Test for continuity between each wire and the plug.
You should get continuity between each wire and 1 plug connection for each.