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Ask Techdesk Your Own Question
Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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Hi there, My Siemens washing machine wont spin and drain.

Customer Question

Hi there,

My Siemens washing machine won't spin and drain. It appears to complete the wash cycle OK but stops short of spinning. It is about 6 years old, so not brand new but not that old either. I'm not sure if it is a repairable problem or whether I will have to replace the entire machine.

Mrs Jones
Submitted: 5 years ago.
Category: UK Appliance
Expert:  Techdesk replied 5 years ago.


From what you've posted it would suggest there's a blockage preventing the machine from draining.


If it's not draining at all, check the drain hose where it connects to the house drains.

If it's onto a connection, take the hose off and check the hose and the connection for a blockage.


If ok, you'll need to manually remove the water from the machine.

Put a shallow dish in front of the filter/pump cover. (Bottom front of the machine)

(If there is a draining tube there, use that to drain the water out).

Slacken the cap a little to drain the water.

Tighten the cap to stop the water when you need to empty the container.


Once the machine is empty of water, take the cap off.

Clean out any debris in there.

Look into the pump housing and you'll see the pump impellor.

Ensure this can turn and isn't jammed by a small piece of debris.


Remove any laundry.

Put the machine on spin only.

Look into the open pump housing to see if the pump impellor is spinning.


If all ok, refit the cap and try the machine again.


Hope this helps

Let me know how it goes or if you need more help