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I have a lock symbol on the screen. How do I remove it

Customer Question

I have a lock symbol on the screen. How do I remove it?

Already Tried:
Holding the start button down Unplugging machine from mains supply

Submitted: 698 days and 22 hours ago.

Category: UK Appliance

Value: £11

Status: CLOSED

Expert: Fred Bloggs replied698 days and 22 hours ago.

Hiya,

Can you post the make and model number of the appliance please?

If it's Bosch, Siemens or Neff, can you post the E-Nr number from the label in the door recess? (I'm assuming it's a washing machine).

Thanks

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