How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

I have a lock symbol on the screen. How do I remove it

Customer Question

I have a lock symbol on the screen. How do I remove it?
Submitted: 5 years ago.
Category: UK Appliance
Expert:  Techdesk replied 5 years ago.


Can you post the make and model number of the appliance please?


If it's Bosch, Siemens or Neff, can you post the E-Nr number from the label in the door recess? (I'm assuming it's a washing machine).