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Techdesk
Techdesk, Field Service Engineer
Category: UK Appliance
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Experience:  Whitegoods engineer working for a multibranded national company in the UK.
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bosch classixx washing machine,lights flashing, what to do

Resolved Question:

All lights flashing, what to do? Its Bosch classixx 1200 s express, fairly new washing machine.
Submitted: 3 years ago.
Category: UK Appliance
Expert:  Techdesk replied 3 years ago.

Hiya,

Sorry for the delay in getting to your question.

 

Can you post the E-Nr number of the appliance please?

It should be on a label in the door recess.

 

Is it every light on the machine flashing or certain ones?

 

Thanks

Customer: replied 3 years ago.

WAE2416SGB/04 FD8704 100632

All the spin lights and the rinse hold and the wash lights are on. I have tried holding the start button for about 20 s does not work.

 

Expert:  Techdesk replied 3 years ago.

Hiya,

OK, thanks for that.

All 5 spin lights are flashing?

The column of 4 lights, number them with 1 at the top, which number flashes?

 

Thanks

Customer: replied 3 years ago.

all 5 flashing and the wash light also

 

Expert:  Techdesk replied 3 years ago.

Hiya,

First, try clearing the stored errors.

 

You may have to do this several times and the start light may not flash as it says in the service manual.

 

Turn the knob to off.

Close the door.

Turn the knob to 6 o'clock position.

Wait 2 seconds.

The start/pause should begin flashing.

Press and hold the spin button.

Turn the knob to 7 o'clock position.

Wait 2 seconds.

Release the button.

Turn the knob to off.

 

This should erase the error codes and get you running again.

 

If the error code returns, you may have a fault in the motor or main control board.

 

If the machine won't go into diagnostics to erase the error code, it would suggest a faulty control board.

 

Try it several times to see if you get it reset.

The board can store 5 codes so you may need 5 resets.

 

Hope this helps

let me know how it goes or if you need more help

Thanks

Techdesk, Field Service Engineer
Category: UK Appliance
Satisfied Customers: 16405
Experience: Whitegoods engineer working for a multibranded national company in the UK.
Techdesk and other UK Appliance Specialists are ready to help you
Customer: replied 3 years ago.

start/pause button not flashing, tried many times

Expert:  Techdesk replied 3 years ago.

Hiya,

Don't worry about the flashing button.

Sometimes it does, most times not.

 

Try the reset several times.

 

I'm off out to visit my wife in hospital now but if you still need help, just post and I'll pick it up when I get back.

 

Thanks

Customer: replied 3 years ago.
there is no spin button to hol down.
Expert:  Techdesk replied 3 years ago.

Hiya,

The spin button is under the column of lights where the spin speed is indicated.

 

Thanks

Customer: replied 3 years ago.

Sorry have tried it many times , still no change

Expert:  Techdesk replied 3 years ago.

Hiya,

Assuming the procedure was carried out correctly and the machine won't erase the codes, I'm afraid you'll need to call Bosch to have them come and repair the appliance under warranty.

It's very likely you'll need to have the main control board replaced as the code states in the service manual that it's a fatal error.

Sorry.

Customer: replied 3 years ago.

do you think i should just buy another machine? is it going to be

expensive to repair?

Expert:  Techdesk replied 3 years ago.

Hiya,

You said it's a fairly new machine.

Bosch have a 2 year warranty if you have proof of purchase.

 

Thanks

 

Customer: replied 3 years ago.

new machine, been used 12 times or so but has been over 2 years. Has been in house not used.

 

Customer: replied 3 years ago.

How much would it cost to repair or should I buy new?

 

Expert:  Techdesk replied 3 years ago.

Hiya,

Fixed price repair, inclusive of parts is around £150.

Check www.repaircare.co.uk and see what deal they have.

 

It would cost more than double for a semi decent machine.

XXXXX XXXXX own brand with 3 year warranty is Electrolux.

 

Thanks

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Whitegoods engineer working for a multibranded national company in the UK.